Startup Stories
Can This Gurugram-Based Startup Make Pre-Owned Smartphones Look Brand New?

The Rising Environmental Impact of Consumer Electronics
The environmental ramifications of the consumer electronics industry, particularly in the smartphone sector, demand urgent attention.
The perpetual cycle of acquiring new smartphones and discarding old ones significantly amplifies the global carbon footprint, exacerbating the electronic waste crisis. While opting for pre-owned smartphones presents a more sustainable alternative, consumer apprehensions regarding aesthetics and performance remain a barrier.
Pre-owned devices often exhibit visible signs of wear and diminished battery capacity, detracting from their appeal and functionality. Concerns about potential performance issues, such as lagging and system glitches, further dissuade consumers from considering refurbished options.
This dilemma underscores the market’s need for premium, dependable, and eco-friendly refurbished smartphones that align with consumer expectations for performance and appearance.
Addressing this demand necessitates a paradigm shift in the refurbishment process. Enhancing the physical condition of devices and optimizing their functionality is paramount. However, the current landscape of pre-owned smartphones lacks standardization and quality assurances.
ControlZ endeavors to bridge this gap by revolutionizing the refurbished smartphone market. Our mission is to deliver top-tier, like-new devices that meet rigorous quality standards while offering sustainability and affordability to consumers.
What Does ControlZ Do?
ControlZ is reshaping perceptions about smartphone usage and sustainability, spearheading a movement towards eco-friendly practices.
Founded in June 2020 by Yug Bhatia, a forward-thinking entrepreneur, ControlZ is dedicated to mitigating the environmental impact of constant smartphone turnover.
By refurbishing pre-owned smartphones to rival the quality and functionality of new devices, ControlZ presents a more sustainable choice compared to purchasing new, substantially diminishing the carbon footprint linked with smartphone production.
Unlike conventional refurbishment processes focused solely on making devices marketable, ControlZ executes thorough component-level restoration. This involves battery replacements, screen repairs, and meticulous attention to every aspect of the phone’s performance, ensuring consumers receive a sustainable option without compromising quality or aesthetics.
How Did ControlZ Begin?
ControlZ sprang from Bhatia’s fusion of technology expertise and a commitment to sustainable living, inspired by his family’s ethos. Recognizing the pandemic’s emphasis on smartphones for connectivity and the resulting environmental impact, Bhatia seized an opportunity.
Thus, ControlZ was born, aiming to revolutionize the pre-owned smartphone market. Its mission? Offering cost-effective, premium-quality devices while minimizing environmental harm.
How It Functions
Upon reaching ControlZ’s Renew Hub, every smartphone undergoes a meticulous initial quality assessment. Expert engineers then employ their expertise to refurbish the device, restoring its functionality and appearance.
This comprehensive process entails a thorough inspection and rejuvenation of all components, ranging from the battery to the circuit board, to guarantee that each refurbished phone meets stringent criteria for performance and dependability. ControlZ’s methodology prioritizes renewal over mere repair, striving to preserve the original device’s integrity while implementing updates and enhancements where required.
Product Pricing and Business Model
ControlZ distinguishes its refurbished smartphones as budget-friendly options compared to new devices, offering prices substantially lower than their brand-new equivalents. This pricing approach, coupled with a dedication to quality and eco-friendliness, constitutes the cornerstone of ControlZ’s business model.
The company garners revenue by revitalizing pre-owned smartphones and retailing them at competitive rates, attracting environmentally aware consumers seeking top-notch, economical tech solutions.
Target Audience
ControlZ appeals to a diverse clientele, ranging from tech aficionados in search of cutting-edge gadgets at reduced prices to eco-conscious individuals seeking sustainable tech alternatives. By providing refurbished smartphones that rival new ones in quality, ControlZ taps into an expanding market segment of consumers who value both product excellence and environmental sustainability.
Future Plans of ControlZ
ControlZ is charting a course toward accelerated growth and expansion. The startup is committed to scaling up its device renewal capacity to 600,000 units annually, a significant surge from the existing 20,000, through streamlined refurbishment procedures and the augmentation of its Renew Hub facilities.
